Privacy
Policy.

1. Information we collect

When you contact XM NETWORK, we may receive your name, email address, phone number if provided, project requirements, budget and other information you choose to send. We may also receive transaction-related information from a payment provider when you purchase a service, such as a transaction identifier, payer name, email address, payment status and other limited information necessary to identify and administer the transaction.

We do not ask customers to submit full payment-card numbers, CVV/security codes, passwords or payment-account credentials through our contact form or by email.

2. How we use information

We use information to respond to enquiries, discuss and deliver requested services, administer orders and payments, maintain business and tax records, provide customer support, prevent misuse or fraud, resolve disputes, comply with legal obligations and protect our rights and customers. We do not sell personal information.

3. Contact form provider

Our contact form is processed by FormSubmit, a third-party form service. Information you submit is transmitted to that service and forwarded to our designated email address. Its processing is also subject to its own privacy practices. Please avoid sending payment-card details, passwords or other sensitive information through the form.

4. Payment providers

If you pay through PayPal or another payment provider, the payment provider processes payment information under its own privacy statement, terms and security controls. XM NETWORK may receive limited transaction information needed to identify the order, provide the service, issue or administer a refund, respond to a dispute, maintain records and comply with applicable law.

Information received from a payment provider will be used only for purposes permitted by applicable law and the provider's terms. We do not store full payment-card numbers or CVV/security codes on this website.

5. Sharing

We may share information with service providers who help us operate our business, where necessary to provide a requested service, process or administer a transaction, comply with law, resolve a dispute, or protect legal rights. We do not sell your personal information.

6. International and third-party processing

Some service providers we use may process information outside your country. Where this occurs, the relevant provider's terms and privacy practices may also apply. We use reasonable measures appropriate to the information and the service involved.

7. Retention and security

We retain information for as long as reasonably needed for the purposes described above, including business, tax, dispute-resolution and legal obligations. We use reasonable measures to protect information, but no internet transmission or storage system can be guaranteed completely secure.

8. Your choices

You may contact us to request access, correction or deletion of information we hold, subject to applicable legal requirements. You may choose not to provide optional information, though we may need certain details to respond to your enquiry or complete a requested transaction.

9. Children

Our services are intended for businesses and adults. This website is not intended to knowingly collect personal information from children.

10. Cookies and technical information

The website may process basic technical information required to deliver web pages and protect the service. If analytics, advertising pixels, additional cookies or other tracking technologies are added later, this policy should be updated before those technologies are used.

11. Changes

We may update this policy by posting a revised version here. The “Last updated” date will be changed when material revisions are made.

12. Contact

For privacy questions, email multz522@gmail.com or call +1 (240) 489-1532.